Terms of Use
As of: 1 January 2025
The Swiss company Astra Group GmbH (hereinafter referred to as the
"Provider")
operates Imorana,
a Software-as-a-Service (SaaS) platform that simplifies applications for the rental of real
estate (hereinafter referred to as the "Platform"). The Provider may provide further
services
in connection with the
Platform or in any other context (hereinafter referred to as a whole and in part as the
"Services").
These Terms of Use define the legal relationship between the Provider and the users
of
its services
(referred to as the "Users" and collectively the "Parties").
These Terms of Use are an integral part of all contractual agreements between the parties,
unless otherwise offered or agreed. The general terms and conditions and comparable contractual bases of
the
users
do not apply.
Information about data protection can be found in the provider's
privacy policy. The Privacy Policy and other information about data protection are
not
part of any contractual agreement between the parties.
1.
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Offer
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1.1
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The Provider designs its current and future services
(hereinafter referred to as the
"Offer") at its own discretion. In particular, the Provider may offer the
Offer
for a
fee or free of charge and may offer it for a definite or indefinite period
of
time.
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1.2
|
The offer is aimed exclusively at legal and natural
persons
with the capacity to act. Legal entities are obliged to act exclusively by authorized persons or to be
represented
by authorized
persons. Natural persons must be at least 18 years old to use the offer.
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1.3
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The Provider shall provide information about the Offer at
its
own discretion, in particular on
the Platform. The Provider is entitled to provide the offer in whole or in
part
together with
suitable third parties or to have it provided by suitable third parties.
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2.
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Use of the platform
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2.1
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Users acknowledge that any automated use of the Platform
is
prohibited, in particular with
agents, bots and scripts. The Provider may enable automated use, in
particular
via an Application Programming Interface (API) or other interfaces.
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2.2
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Users acknowledge that the Platform may be unavailable or
limited in whole or in part, in particular due to errors, technical problems and maintenance operations, or due
to
force majeure.
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2.3
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Users are obliged to continuously check the Provider's
services and to report defects immediately, but no later than within seven days, by e-mail and via any other
communication channels
offered to the Provider. Defects that are not reported or not reported in
time
are considered
accepted.
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2.4
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The Provider provides support to Users by e-mail and any
other
communication channels offered. The Provider makes every effort to respond to inquiries from Users as
soon as possible
and to try to remedy any defects.
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3.
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Obligations of users
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3.1
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Users are obliged to use the offer exclusively in
accordance
with the law and in accordance
with any specifications of the Provider as well as in accordance with these
Terms of Use and
other contractual agreements.
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3.2
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Users are obliged to enter all necessary information
correctly
and completely when setting up
user accounts and to keep them up to date during use. The Provider is
entitled
to check information provided by the Users, also with the help of suitable third parties.
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3.3
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Users are obliged to use only individual and personal user
accounts. The access data, such as
usernames and passwords, may not be shared with other users or other
persons.
The Provider
may enable Users to set up and manage the accounts of other Users.
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3.4
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Users are obliged to use the offer exclusively to an
appropriate extent ("fair use"). In the event
of use that the Provider considers abusive or excessive, or in the event of
use
that impairs or
may impair the use of the Platform by other Users, the Provider is entitled
to
restrict or prohibit
the use of the Platform.
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3.5
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Users are obliged to only collect and disseminate content
and
other information that is legally
compliant, for example when contacting other users. In particular, Users are
obliged not to
collect, distribute or refer to any fraudulent, discriminatory, erotic,
false,
misleading, pornographic, racist, harmful, unsafe or infringing content. Furthermore, users
are
particularly
obliged not to capture, distribute or refer to any content that violates
intellectual property
rights, personal rights or other rights of third parties.
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3.6
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Users acknowledge that the use of the Platform for
unsolicited
or otherwise improper advertising is prohibited.
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3.7
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Users are solely and fully responsible for complying with
applicable law and any other regulations when using the Platform. The responsibility of the users also
includes
all data about
third parties or in connection with third parties.
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3.8
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The Users fully indemnify the Provider against any
claims
by authorities and third parties in connection
with the Offer. The Users shall bear all costs of the Provider
associated
with the defense against
any claims by authorities or third parties. The Users shall also bear all
costs
of the Provider
associated with use that is presumed or actually not in accordance with the
law
or not in accordance with any specifications of the Provider and in accordance with
these
Terms of Use
and other contractual agreements.
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4.
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Costs and payment
terms
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4.1
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Unless otherwise offered or agreed, the Provider shall
invoice
any costs on the first of the
month for the usage of the previous month, including any Value Added or
Turnover
Tax owed.
The Provider is entitled to demand down payments or advance payments at
any
time.
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4.2
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Users are obliged to pay any costs immediately, but no
later
than within a payment period
specified if applicable. If a payment is not made on time, users will
automatically be in default
without a payment reminder. The Provider is entitled to charge a lump sum of
up
to CHF 20.00
per payment reminder.
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4.3
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In the event of default, the Provider is entitled to
charge
interest at the statutory rate, but at
least 5.0% per year. In the event of delay, the Provider is also entitled to
discontinue the provision of services and to restrict or prohibit the use of the Platform.
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4.4
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The Provider is entitled to assign claims against the
Users
to third parties, in particular for debt
collection. Users are obliged to bear the Provider's collection costs in
full, unless such costs have already
been covered by lump sums for expenses and interest. Users cannot
offset
their own receivables
against receivables from the Provider.
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5.
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Data and data
protection
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5.1
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The Provider processes personal data in accordance with
Swiss
data protection law, in particular the Swiss Data Protection Act (FADP) and other applicable data
protection
law.
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5.2
|
The processing of personal data by the Provider on behalf
of
the Users is governed by the Provider's data processing agreement . The Data Processing Agreement
is
an
integral part of these
Terms of Use.
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5.3
|
Users are solely responsible for complying with the
applicable
law in connection with data, in
particular personal data and the protection of privacy, as well as for
obtaining
any necessary
consents from data subjects in a legally valid manner. Unless otherwise
offered
or agreed, users
are solely responsible for backing up their data.
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6.
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Liability and
warranty
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6.1
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Unless otherwise offered or agreed, the Provider offers
the
offer competently and carefully
within the scope of its respective possibilities, but cannot guarantee a
certain
success, freedom
from errors or complete availability at all times.
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6.2
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The Provider is only liable for direct damage caused by
gross negligence or intent. The Provider completely excludes liability for auxiliary persons and for the loss of
data.
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6.3
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The Provider is not liable for indirect and consequential
damages, for claims by third parties,
for lack of success, for loss of profit or for additional expenses of the
Users
in connection with
the offer.
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6.4
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Furthermore, the Provider shall not be liable if it is
unable
to fulfil its contractual obligations
towards the Users or cannot fulfil them in full due to force majeure. Force
majeure includes, in
particular, assassinations and explosions, wars and riots, lightning
strikes and fires, natural disasters such as earthquakes, storms and floods, contagious diseases,
epidemics and pandemics, including their medium and long-term direct and indirect
consequences,
nuclear accidents, the limitation or interruption of Internet connections, electricity
supply and telecommunications services, strikes, magnetic storms, unforeseen Weather influences
and
officially or
dered bans.
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6.5
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In any case, the Provider shall only be liable up to
the
amount of the costs paid by the affected Users in
the last 12 months prior to a claim.
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6.6
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The limitation of liability under these Terms of Use shall
apply regardless of the legal basis.
Any further, statutory mandatory liability is reserved.
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7.
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Duration and
Termination
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7.1
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The parties agree on a definite or indefinite period of
time
for the use of services.
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7.2
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A certain duration is automatically extended by another
equal
duration without notice. Unless
otherwise offered or agreed, ordinary termination is possible with a notice
period of 30 days
before the end of the specified period.
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7.3
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In the case of an indefinite duration, ordinary
termination is
possible with a notice period of 30
days, unless otherwise offered or agreed.
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7.4
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In the case of a definite or indefinite duration, extraordinary and immediate termination for good cause is possible at any time, in particular if:
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1. the other party violates these Terms of Use
and
does not remedy this violation within 30
calendar days despite a warning, or
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2. bankruptcy proceedings are opened against the
other party, the other party declares itself
insolvent or is insolvent, files an application for a debt
restructuring moratorium, prepares
for dissolution or liquidation, or ceases its business
activities.
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7.5
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In the event of termination, unless otherwise provided
by
law, costs already paid will not be refunded
and costs already agreed upon will remain owed.
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8.
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Final provisions
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8.1
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The Provider is entitled to amend the Offer and these
Terms of Use at any time. The terms of use at
the time of use of the platform apply. The provider informs users about
significant adjustments,
especially on the platform. Users are obliged to terminate the contract
with notice if they do not agree
to an adjustment. Without notice, users accept the adjustment.
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8.2
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Rights and obligations arising from contractual agreements
between the parties may not be
assigned or transferred without the consent of the Provider, unless
otherwise offered or agreed.
Irrespective of this, the Provider is entitled to unilaterally assign or
transfer rights and obligations arising from contractual agreements between the parties to parent
companies, affiliates
and subsidiaries as well as to legal successors who directly or indirectly
take over all or essential activities of the Provider.
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8.3
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Should individual provisions of these Terms of Use or
other contractual agreements between
the parties prove to be incomplete, void or ineffective, this shall not
affect the validity and effectiveness of the remaining contractual agreements between the parties. In such
a case, the parties
will adapt, interpret or replace the contractual agreements concerned in
such a way that the
purpose pursued by the incomplete, void or invalid provisions is achieved as
far as possible.
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8.4
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The Offer is subject exclusively to Swiss law, excluding
its conflict of law provisions. Mandatory
applicable law is reserved, in particular normally mandatory law for
consumers at their place of residence.
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8.5
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The exclusive place of jurisdiction is at the registered
office of the Provider. However, the Provider is entitled to assert its claims at its own discretion also at the
place of residence of persons
who use the offer. Mandatory places of jurisdiction are reserved, in
particular normally existing places
of jurisdiction for consumers at their place of residence.
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